(Focus Research, 2011) Before you implement CRM at your growing company, learn more about the real-world issues that accompany such growth, and how to apply systems and systematic thinking when dealing with those issues. When a company transitions from a small to a midsize business, growing pains are inevitable. How do you continue to grow while maintaining the same level of customer experience that you did when you were a small business?
In this Focus Experts’ Guide, we’ve recruited some Customer Relationship Management (CRM) thought-leaders to explain in detail what …

If you are a mid-sized organization and are not sure where to start searching for the right solutions and what vendors to compare for an ERP package, then let our team of expert ERP analysts help you.   They have done the work for you by compiling a comprehensive buyer’s guide that compares the top vendors in the ERP space.
The 2009 ‘InsideERP Buyer’s Guide’ contains detailed research and data collected from the top vendors that provide ERP solutions to the mid-market.  We have compiled the details to help guide you in what …

InsideCRM’s Definitive Guide to Hosted CRM

This 18 page, comprehensive guide contains a Buyer’s Guide, Hosted CRM Comparison Guide and Summary of CRM Features to help build customer loyalty.
CRM solutions provide an efficient way for businesses to bolster customer loyalty while reducing operating costs and increasing overall profitability. In our Buyer’s Guide, you will find details on what to look for, how to buy, what you can expect to pay, and how to derive the most value from your hosted CRM investment. The Complementary Comparison Guide provides a summary of …